Live Webinar CPE Instructions

To qualify for CPE, here are the steps you need to take before, during, and after the webinar.

  • Purchase and pay for the webinar course. If you are an Enrolled Agent, enter your PTIN starting with a capital P followed by numbers.
  • Join the webinar at the correct time using the unique link you’ve been emailed. This link should be in the name that you want on your CPE certificate.
  • Keep the GoToWebinar browser tab open during the webinar.
  • Stay logged into the webinar for the required number of minutes. 50 = 1 hour, 105 = 2 hours, 160 = 3 hours. (You can log out and log back in if you have tech trouble; your total number of minutes will be counted.)
  • Answer the polling Questions.
  • After the webinar is over, wait 2-3 hours. During this time, we’re updating our database with the participants who met the time attendance requirement.
  • 2-3 hours after the webinar is over, visit and have your attendance words handy.
    • Enter the email address you used to login to the webinar in the field on this page and click Submit.
    • Locate the correct course in the table that displays, and click the “Enter Attendance Checks” button next to the correct course.
    • Enter the attendance check words in the blanks provided. If you missed one, leave it blank. Click Submit.
    • Your certificate should display if you’ve entered the correct number of words (at least 3 for 1 hour, at least 6 for 2 hours, and at least 9 for 3 hours.

If you encounter an error, we may be able to fix it.  What we can’t fix: participant does not have enough minutes attended, participant does not have the attendance check words.  What we can fix: name change, any error on our part. Email if you need help.